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Contact & enrollment

The door is open

Whether you're ready to enroll, want to ask a question, or simply aren't sure where to start — we're here, and it's private.

Enrollment steps

Five gentle steps to Day 1

Take the free 5-minute assessmentOr call us directly — whichever feels easier today.
A specialist reaches out — typically within one business dayA real human, reviewing your answers, talking through options.
Schedule your intake consultationVirtual or in person — your choice.
Complete the ASAM-informed intakeConfirming Transformation 90 is truly the right level of care for you.
Begin your 90 daysYour transformation starts on Day 1.

Reach us

  • Phone: [Insert Phone] — Mon–Fri, 8 AM–6 PM [Time Zone]
  • Email: [Insert Email] — replies typically within one business day
  • Text: [Insert Text Line] — short and private is fine
  • Location: [Insert Address] — in-person by arrangement
  • Operated by: Satore, LLC

If you're in crisis outside our hours, call or text 988 — the Suicide & Crisis Lifeline answers 24/7.

Send a private message

HIPAA-protected. Never shared without written consent.

No surprises

What happens when you reach out

The unknown after the click is usually the scariest part. So here it is, exactly.

First

One private call

A specialist — a real person, not a call center — reaches out, typically within one business day, from a discreet number. If you miss it, we leave a neutral voicemail with a first name only.

Then

A short, honest conversation

We'll ask what's going on, what you're hoping for, and what your schedule looks like. You can ask us anything. No scripts, no pressure, no commitment.

Always

Nothing without your say-so

Nothing is scheduled, charged, or shared unless you decide to move forward. If we're not the right fit, we'll tell you that too — and point you somewhere good.

Who will find out?

Privacy, plainly

For many of our clients — physicians, executives, licensed professionals — this is the question underneath every other question. Plain answers:

No insurance paper trail

As a private-pay program, nothing is billed to insurance unless you choose to submit a superbill yourself — so there is no claim, diagnosis code, or record in your insurer's file unless you create one.

Your employer is never contacted

We do not notify employers, licensing boards, or anyone else. Participation is between you and us, protected under HIPAA, released only with your written consent or where the law strictly requires.

Discreet in the small details

Charges appear on statements under a neutral business name ([confirm exact statement descriptor]), appointment reminders are unbranded, and virtual groups use first names only.

Common questions

Asked quietly, answered honestly

Is everything confidential?
Yes. All services are protected under HIPAA, and discretion is central to how we operate. Your information is never shared without your written consent.
I have a demanding job. Can I really do this?
Yes — the program was designed for you. Three core groups per week with morning and evening options, virtual attendance, and private sessions scheduled around your commitments.
Do I need a referral?
No referral is needed. Take the free assessment or contact us directly to get started.
What if I'm not sure which service is right?
Take the free assessment or call us. A specialist — supported by ASAM criteria when needed — will help you find the best fit, even if that fit isn't with us.
What if I relapse during the program?
Relapse is met with compassion, not judgment. We'll work with you to understand what happened and strengthen your recovery plan. Your commitment to change is what matters.
What happens after the 90 days?
Aftercare planning, concierge and case-management support, and ongoing individual or group sessions to support long-term recovery.
How much does it cost?
The individual track is $1,500 for the complete 90 days — under $17 a day. The family track is $2,500 for a family of up to three members, or $1,000 if your loved one is already enrolled in the individual track. Payment plans are available, and we provide superbills for out-of-network insurance reimbursement. [Confirm final payment policy before launch.]
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